Shipping and Return
Shipping Policy
Shipping Methods and Times:
- Domestic Shipping: We offer USPS Ground shipping for all US orders. Processing time is 7 business days for 8A grade Cubic Zirconia Jewelies, and delivery typically takes 3-5 business days.
- International Shipping: We also offer shipping internationally. Rate will automaticlly apply at check out!
Return Policy
Returns and Exchanges:
- We accept returns of unworn and unwashed items within 15 days of the delivery date.
- Items must be in their original condition with all tags and packaging intact.
- Please contact our customer service team at ddddionefu@gmail.com to initiate a return.
Return Shipping:
- Return shipping costs are the responsibility of the customer.
- We recommend using a trackable shipping method to ensure the safe return of your item.
Refunds:
- Once we receive your returned item and verify its condition, we will process your refund within 5 business days.
- Refunds will be issued to the original method of payment.
Exceptions:
- We cannot accept returns for items that have been worn, damaged, or altered.
- Final sale items are not eligible for return.